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I sent 2 pairs of eyeglasses for new lenses over 6weeks ago, they sent a tracking number 3 weeks ago but it still says "pending receipt" and also sent me an email saying my order was complete. They responded to one email claiming I'd have one pair of glasses last week...
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2.2
I liked
  • Fair price and good initial customer service
#1042270
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Absolutely the worst on-line purchase I have ever made. Thankfully, I paid with PayPal. (hint). I placed a re-lensing order and paid with Pay Pal. Global Eyeglasses received my glasses on May 17. From there it went downhill. Their website says re-lensing in 7...
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Anonymous
Anonymous

Sir,The lenses were ordered from our German Lab and were stuck in US Customs, hence the term 'shipping issues'. It was a mistake made by one of our junior customer service tra...

2.6
#882296
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Global Eyeglasses 3 Strikes
Global Eyeglasses 3 Strikes
The first order occurred a few years ago. They were a pair of gradient tinted, rimless, prescription glasses. After waiting over a month, they arrived. When initially worn, they were crooked on my face. No amount of frame twisting could remedy the misalignment,...
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2.1
I liked
  • Price
I didn't like
  • Incompetence
  • Wait
#828394
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Global Eyeglasses - Never received my product

Global Eyeglasses
#1053627
I ordered 8 pair of glasses paid for them and never received them
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My experience with global eyeglasses was absolutely terrible. It took over a month from ordering for the glasses to arrive. Over that month-long period I emailed support several times. I would notice the glasses sitting with no status update and I got frustrated....
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2.3
#791523
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My eyeglass frames were received by the Global on October 20, 2015 and today is November 22, 2015. That is 33 days, almost 5 weeks. They do not seem to care about how long the orders take. I live 60 miles from their address so I don't think natural disasters are a...
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#738728
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Global Eyeglasses - Staff Review from Ottawa, Ontario
after being told they dont ship your order until the company has 200-250 orders to ship i expressed concern for why they charge for shipping and how they can ensure a 'ship by date' -- i was replied to by an agent (aditi sagar) who accused me of doing this with all my...
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#626491
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Ordered prescription sunglasses from global eyeglasses and no confirmation email should have been warning. After emailing and complaining after a month, sunglasses arrived with wrong prescription. Customer service would only reply once a week, and after following...
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#518851
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Slow.. Slow shipping.. I sell stuff on ebay quite frequently and I mnow how long it takes to receive an item across the us.. its bull that my product was finished on the 22nd and wasn't even taken to the *** post office interim the 30th what type of eyeglass company is...
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#517414
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I don't know yet that they're an honest business simply because since I ordered my pair of glasses which was a month ago, I've not been able to get in touch with them but once and it was not even by phone because they never answer. I had a one time chat...
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#489935
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I ordered a pair of glasses from globaleyeglasses.com in December and returned them almost immediately. I contacted their customer service, they gave me a return number and I did exactly as I was instructed. Postal service confirms that the glasses were delivered to...
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#472723
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