Global Eyeglasses 3 Strikes
The first order occurred a few years ago. They were a
pair of gradient tinted, rimless, prescription glasses.
After waiting over a month, they arrived. When initially
worn, they were crooked on my face. No amount of frame
twisting could remedy the misalignment, which caused
double-vision. After close inspection, I discovered that
the holes drilled through the lenses where the bridge
was mounted were misaligned. Also, the holes for each
temple were not parallel.
I took pictures of this mess on graph paper to prove the
defect. A refund without the need to return the unusable
glasses was eventually given.
The second order occurred in 2016. They were a pair of
clear rimless, prescription glasses. The wait was only 3
weeks this time. One plastic cap was glued backwards to
the eye-facing surface of the lens to secure the bridge
through the drilled hole, causing it to extend 2mm
toward my eyeball, and weaken the mount to the bridge. I
risk a scratched cornea should my airbag ever deploy.
The third order occurred in 2016. They were a pair of
brown-tinted, rimless, prescription glasses. The wait
was 3 weeks. The installed lenses were the wrong size
and shape despite explicit instructions on the web form
and subsequent email. I sent photos of this error. I was
required to mail them back at my own expense before a
replacement could be sent.
The replacement was not expedited, taking the same 3
weeks. This time, the tint was gray instead of brown. I
sent photos to complain. The reply was that they were
brown. I resent photos of the previous brown glasses
with the wrong lenses to show them the difference and
demanded a refund. They asked me to mail this second
pair to them at my own expense.
I filed a dispute with my credit card company.
This person wrote the review because of damaged or defective of global eyeglasses sunglasses from Global Eyeglasses and attached photo s. Reviewer claimed that he or she lost $125 and wants Global Eyeglasses to issue a full refund.
The most disappointing in user's experience was wait and incompetence. Author liked the most price. The author asks this business to immediately contact him/ her to briefly discuss his/ her negative experience with the company.
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